• Quality Management and Enhancement Centre (QMEC)
  • qmec@um.edu.my






Manages the MS ISO 9001:2015 documents ; coordinates the measuring & monitoring of quality objectives; coordinates QMS document audits.

Quality Audit

Plans and coordinates all activities pertaining to Internal Audits; conducts Internal Auditor training; monitors preventive and corrective actions.

Continuous Quality Improvement(CQI)

Coordinates customer satisfaction and related studies; coordinates and monitors quality improvement projects; training and awareness for customer feedback management.

Quality Assurance & Accreditation

Coordinates all academic quality assurance activities; monitors program audit documentation by the CoR; assists in the preparation of CoR institutional audit and program audits.